100+
Projects Delivered
100% on-time milestone achievement rate
Technical Project Manager · Exprovia
RASEL
MRIDHA
Strategy. Execution. Growth.
Technical Project ManagerTeam Builder & StrategistDigital Ecosystem Leader
I don't just manage projects. I build the systems, teams, and strategies that make an entire company grow. My technical roots give me what most PMs don't have — the ability to lead developers, make smarter calls, and ship what actually matters.
Current Role
Technical Project Manager · Exprovia
Proof in numbers
Trusted outcomes I stand behind
100+
Projects Delivered
100% on-time milestone achievement rate
40+
Programs Led End-to-End
Discovery through release — cross-functional delivery with clear ownership
$50M+
Combined GMV
Generated across SaaS & E-commerce clients
100%
On-Time Delivery
Every sprint and milestone tracked precisely
What I Bring
Core Expertise
From strategic roadmaps to hands-on technical execution — I operate at the intersection of project management, software, and team growth.
Hover cards · Click to expand capabilities
01
01Project Management
02
02Technical Execution
03
03Team & Growth
Modern Delivery
Leading Teams in an AI-Shaped World
Practical use of AI to move faster — with clear rules, measurable outcomes, and humans still owning the outcome. Move the cursor over this section to see the light follow; hover the cards for depth and detail.
LLM copilotsAI-assisted code reviewResearch & synthesisStakeholder briefs
Strategy
AI-Augmented Planning
Stress-test roadmaps, surface risks earlier, and sharpen backlog clarity with modern AI copilots — always anchored in real delivery constraints.
Shipping
Execution Intelligence
Pair AI tooling with tight governance: automated summaries, faster reviews, and cleaner stakeholder comms so the team stays fast without getting fragile.
Leadership
Human-Led Velocity
Technology amplifies judgment; it does not replace ownership. I keep decisions, accountability, and quality bar firmly with people who ship.
Incident response · Delivery under pressure
High-Stakes Problems Solved
Real leadership shows up when systems slip. Here is how I surface risk early, own the incident, and steer teams back to stable shipping — without losing the narrative for stakeholders.
Disaster recoveryHover cards · Live spotlight
Infrastructure
Database Failure Under Load
The situation
Production DB unresponsive during peak traffic for a live client.
Action taken
- ●Identified slow queries and lock contention as root cause
- ●Implemented read replicas & killed long-running queries
- ●Optimized indexes and deployed query caching layer
Final result
Zero downtime recovery. 80% query performance improvement.
Revenue Risk
Payment Gateway Crisis
The situation
Stripe integration broke mid-launch, blocking all transactions.
Action taken
- ●Diagnosed API version mismatch from a Stripe SDK update
- ●Deployed an emergency fallback payment method within the hour
- ●Updated SDK and added automated version compatibility monitors
Final result
2-hour resolution. Zero lost transactions, client retained.
Delivery Risk
Team Velocity Collapse
The situation
35-member team output dropped 40% mid-sprint with a hard deadline.
Action taken
- ●Ran rapid 1-on-1s to surface blockers and morale issues
- ●Redistributed workload and removed cross-team dependencies
- ●Introduced daily async standups and clearer acceptance criteria
Final result
Delivered on deadline. Velocity recovered and held for 6+ months.
Stakeholder
Client Scope Escalation
The situation
Client demanded 3 weeks of new features during final delivery week.
Action taken
- ●Facilitated an emergency scope review with full transparency
- ●Documented original agreement vs new requests with impact analysis
- ●Negotiated a phased delivery plan with revised milestones
Final result
Relationship preserved. Phase 2 contract signed immediately after.
Live Incident
Production Outage During Campaign
The situation
A major marketing campaign started, and the main app went partially down under sudden traffic spikes.
Action taken
- ●Created an emergency incident channel and assigned owners in 10 minutes
- ●Routed non-critical traffic and enabled temporary performance safeguards
- ●Coordinated engineering + client communication with 30-minute status updates
Final result
Service restored within 55 minutes. Campaign impact minimized and trust increased.
Release Blocker
Critical Release Blocked by Dependencies
The situation
Launch-ready release was blocked by cross-team dependency failures 24 hours before go-live.
Action taken
- ●Mapped the dependency chain and prioritized blockers by business impact
- ●Split release into stable core + deferred non-critical features
- ●Facilitated a war-room with QA, DevOps, and product for rapid validation
Final result
Core release shipped on time with zero rollback and smooth follow-up patch.
Client Escalation
Enterprise Client Escalation Risk
The situation
A high-value client escalated due to repeated delays and communication breakdown.
Action taken
- ●Rebuilt confidence through transparent milestone tracking and weekly executive syncs
- ●Introduced shared dashboards for scope, risks, and delivery status
- ●Set clear acceptance checkpoints and ownership matrix across teams
Final result
Escalation resolved, renewal secured, and account expanded to new project scope.
Quality Control
Quality Drop Across Multiple Sprints
The situation
Defect rate increased for 3 consecutive sprints, hurting delivery confidence.
Action taken
- ●Ran root-cause review on test coverage gaps and unclear acceptance criteria
- ●Introduced stricter Definition of Done and pre-merge quality gates
- ●Launched focused mentoring sessions for recurring issue patterns
Final result
Defect leakage dropped significantly within two sprints and team confidence rebounded.
Proof over promises
Not Just Projects.
Real Business Impact.
What drives me is building something bigger than a backlog — a thriving ecosystem where developers grow, clients succeed, and delivery stays honest as the company scales.
40+
Programs Led End-to-End
Discovery through release — cross-functional delivery with clear ownership
$50M+
Combined GMV
Generated across SaaS & E-commerce clients
100%
On-Time Delivery
Every sprint and milestone tracked precisely
Operating system
How I Work
- 1
Strategy into Roadmaps
I translate business goals into actionable sprints and milestones — so the team always knows exactly what winning looks like.
- 2
Ecosystem Over Tasks
Building internal systems, workflows, and cultures that scale — not just checking off tickets on a board.
- 3
Developer-First Leadership
My technical background lets me mentor developers deeply, communicate precisely, and make smarter decisions under pressure.
“Great execution is not just about delivering on time. It is about building the right culture, the right systems, and the right people around you.”
RM
Rasel Mridha
Technical Project Manager · Exprovia